Privacy policy

Last updated: September 22, 2025

Elm Fork Gardens (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website (https://elmforkgardens.com), interact with us, make a purchase, or communicate with us (including via SMS/MMS messaging).

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Contact details: name, billing/shipping address, phone number, and email address.
Financial information: payment card details, transaction confirmations, and payment method.
Account information: username, password, security preferences.
Transaction history: items viewed, placed in your cart, wishlisted, purchased, returned, or exchanged.
Communications: content of messages when you contact us (including via phone, email, or SMS/MMS).
Device and usage information: IP address, browser, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use personal information for purposes including:

To Provide Services – processing payments, fulfilling orders, arranging shipping, handling returns, and managing your account.
To Communicate With You – responding to inquiries, sending order confirmations, customer support, and sending administrative or service-related information.
Marketing and SMS Communications – sending promotional emails or SMS/MMS messages if you have opted in.
- By opting in to SMS/MMS, you agree to receive notifications and promotional messages from Elm Fork Gardens.
- Consent is not a condition of purchase.
- Reply STOP to opt out; reply HELP for support.
- Message & data rates may apply. Messaging frequency may vary.
Security and Legal Compliance – detecting fraud, protecting our Services, and complying with legal obligations.

Information Sharing and Disclosure

Service Providers: We may share your information with vendors and service providers (e.g., Shopify, payment processors, shipping carriers, IT/cloud services) who help us deliver our Services.
Legal Requirements: We may disclose your information if required by law, subpoena, or to protect rights and safety.
Business Transfers: If we undergo a merger, acquisition, or sale, your information may be transferred as part of that transaction.

SMS consent will not be shared with any third parties for marketing purposes. No mobile opt-in data, consent, or phone numbers will be sold, rented, or transferred for third-party marketing.

Data Security

We use reasonable safeguards to protect personal information against unauthorized access or disclosure. However, no method of transmission or storage is 100% secure.

Your Rights and Choices

Opting Out: You may unsubscribe from marketing emails or reply STOP to any SMS to opt out of future text communications.
Access & Update: You may request access, correction, or deletion of your personal information by contacting us.
Non-Discrimination: We will not discriminate against you for exercising privacy rights.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If such information is found, we will delete it.

International Transfers

If you are located outside the United States, your personal information may be transferred to and processed in the U.S. or other jurisdictions.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, your rights, or our practices, please contact us:

Elm Fork Gardens
2105 Miranda Pl, Denton, TX 76210, USA
📧 hello@elmforkgardens.com